How to order services


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Prices for our services are listed in the section Prices.


Ways of ordering services


To request our services, send us a price quote request by one of the following ways:


01

Call the phone number +7(495) 662-59-27 and place the order.

All the questions can be clarified with our technical consultants. We receive orders in any format with your contact phone number and the name of your organization. Please, don't forget to specify your contact information. After receiving the request, our staff members will make sure to contact you.

02

By email: main@mibis.ru

03

Send your order request by fax +7(495) 662-59-27, press "0" in the tone mode for an automatic fax transmission

04

send in your order using our form Feedback

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Methods of payment services


Warning: You can pay for ordered service or product in our company in the following ways:

Pay for goods and services can be a payment service on the page: Payment service.


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Additional details


Information:

  • Our services can be paid both by cash and by a bank transfer.
  • When it's impossible to reasonably calculate the services price after a phone conversation with a client, our technical specialist will arrive at the work location to determine the amount of work to be done and to describe our work in detail.

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Conclusion of agreement on computer maintenance


Our company performs subscriber-based computer maintenance (IT outsourcing) for legal entities on a contract basis.


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Important notice on computer maintenance contract agreement


When signing the computer maintenance contract with the Client, an SLA (Service Level Agreement) is signed.

The SLA defines:

  • A list of services that are performed on a contract basis on computer maintenance.
  • Time of providing services, the order of making changes.
  • Incident reaction deadlines.
  • The order of interaction between the Client and the Contractor.
  • Contact information of authorized employees of both parties.
  • The order and deadlines for payments for the services performed. 


The proof of fruitful cooperation for future computer maintenance is a detailed description of work that will be performed by the service supplier.

Our company consultants will always try to help you to understand which services the Client needs while performing computer maintenance, and which he doesn't need.

The list of work is agreed upon before signing the maintenance contract.

In the process of signing the contract all the approved for performance work is written down in the Service Level Agreement. Due to this plan of agreement signing, the Clients don't have any questions or disputes about the work plan or the order of work provided in the future.


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Local network installation from quote request to contract signing


Several steps have to take place from the moment of Client's request for network installation to the moment of signing the contract.

Let's look at these steps to perform an easier and faster interaction between the Client and the Contractor, which is our company, while agreeing upon local network installation:


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